OH YEAH?

I also have serious reservations about coincidence, especially when Microsoft are changing me fifty bucks to tell me about it in a customer service email…

“I understand from your e mail that Word 2000 is working fine without any problems after you did a system restore. You informed that the updates to MSN messenger have been removed. I would like to inform you that the MSN messenger would not affect the working of Word 2000 and the issue might have been a coincidence. You can try to install the updates for MSN messenger.”